It is important that the WA National Disability Insurance Scheme (WA NDIS) model meets the needs of the people it has been designed for. People participating in the trial are welcome to provide feedback at any time by contacting:
Phone: 1800 996 214
Email: WANDIS@dsc.wa.gov.au
NDIS in WA Community engagement
The WA Ministerial Advisory Council on Disability, on behalf of the Minister for Disability Services, wants to hear from West Australians to get feedback on the National Disability Insurance Scheme in our State. For information about the process and how to get involved visit the NDIS in WA Community Engagement page.
Complaints
To make a complaint about a service provided by the Commission contact the Consumer Liaison Officer:
Phone: 9426 9244
Email: CLO@dsc.wa.gov.au
Reviews and appeals
People with disability, their families and carers have the right to request a review of key decisions made by Local Coordinators.
If the person is dissatisfied with the outcome of the internal review process they have the right to request an appeal. For more information refer to the Reviewing and Appealing Decisions factsheet (below).
Related documents
PDF versions (also available in Word below)
Decision Review Request/Appeal Form
Fact sheet: Reviewing and appealing decisions
Word versions
Decision Review Request/Appeal Form
Fact sheet: Reviewing and appealing decisions