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Accessible information

The types of disabilities that frequently impact on a person's ability to access public information include hearing loss or deafness, impaired vision or blindness, or disabilities that affect the ability to learn or think (such as intellectual or psychiatric disability).

Many communication difficulties can be avoided with informed planning and procedures such as:

  • using clear and concise language
  • using appropriate font style and size
  • providing information in alternative formats
  • providing audio loops
  • using Auslan sign language interpreters
  • captioning videos
  • designing accessible websites
  • displaying information in an accessible location.


Useful links


To increase staff awareness within your organisation, order some of the Commission's access and inclusion training resources.