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News 2019

Annual survey seeks consumer feedback

Date: 10/01/2019

The Department of Communities (Disability Services) is preparing to conduct its annual Consumer Satisfaction Survey between 12 February and 31 March 2019.

The survey seeks feedback from individuals and/or carers who use services that are funded through or provided by the State Government.

Results can be used to help improve services while also providing information about the demand for services and community participation.

The survey will be carried out over the phone by external consultant Patterson Research Group. More than 550 people and/or their carers will be invited to take part in the survey.

Participation is voluntary and participants can withdraw at any stage of the process. Where possible, the views of the person with a disability will be sought. Alternatively, the person’s carer will be asked to respond on their behalf.

Visit our Frequently Asked Questions page for more information.


Page last updated: 10/01/2019