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Planning leads to positive outlook on life

Busselton woman Ella Criddle, 24, says that taking part in the WA NDIS planning process was probably the best decision she’s ever made.

“It enables you to set life goals that you’d like to achieve and I feel I’ve slowly been achieving mine,” she said.

Before she joined the WA NDIS, Ella was living at home. Even though she had a part-time job working eight hours a week, she was not happy and felt her life lacked direction.

Ella’s mother Bez said the family had initially been hesitant about signing up with the WA NDIS but once they did they were really happy with the support they received from Local Coordinator Kylie Bryant.

“Kylie’s been amazing – she thinks outside the box and has really taken the time to get to know Ella,” Bez said.

“She worked alongside Ella to establish what goals she wanted to achieve and together they developed a plan for Ella to meet those goals.”

Photo of Ella Criddle





Through the WA NDIS planning process, Ella was encouraged to take part in a traineeship program to support her goal to secure a better-paying job.

“As a result, Ella was able to use her funding for a professional employment consultant to assist her in finding work,” Bez said.

That led to Ella getting a job at a Busselton real estate agency, working 20 hours a week.

Ella now lives independently in her own home, enjoys a growing social circle and has started driving lessons to support her goal to get a driver’s licence.

“I feel like my life has improved a lot, my future looks bright, I’m learning heaps and I’m more independent, so I’m a lot happier,” Ella said.

She said she would recommend the WA NDIS planning process to others: “Give it a go because you don’t know until you try it.”

“Joining the WA NDIS has been a positive move for Ella and our family in a number of ways,” Bez said.

“The biggest impact has been the ability to use funded supports in a way that best benefits Ella, rather than ticking required boxes. 

“We are all really proud of Ella and her achievements. She’s very positive about her future, which is a wonderful thing for all of us.”