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Service providers by service type (cluster)

The following is a list of all disability service organisations contracted by the Disability Services Commission to provide disability support services. These services are categorised into support clusters.

The following are explanations of each support cluster. Select the name of a cluster to see what services are included.

Cluster 1: Accommodation

Assistance with daily life tasks away from family living arrangements
This support cluster incorporates assistance with and/or supervising daily life tasks in a setting away from an individual’s natural family living environment. It may be either temporary or ongoing. There is a focus on developing an individual’s skills to live as autonomously as possible. Reasonable and necessary support is provided in accordance with an individual’s needs and includes all aspects of normal daily living activities.

The price for accommodation is inclusive of all daily living support in the accommodation setting and includes all activities required to live at home, such as food shopping and attending medical appointments which may require transport. Additional support from cluster 2: Daily living is not applied when someone is receiving support through Cluster 1.

Accommodation can include individualised living arrangements such as host-family, co-resident and alternative family models, as well as house-sharing with friends and group home models. An accommodation package is inclusive of the requirements needed to support the model. This may include supervision and respite in some individualised options, such as host families.

Cluster 2: Daily living

Assistance with daily personal activities
Assisting with and/or supervising personal daily life tasks to enable the individual to live as autonomously as possible. These supports are provided individually to a person and can be provided in a range of environments including, but not limited to, the individual’s own home. 

Assistance with travel/transport arrangements
This focuses on the provision of transport to enable participation in community, social, economic and daily life activities, such as 

  • Taxi fare component not covered by other relevant taxi subsidy schemes
  • Public transport fare of accompanying provider. 

Training for independence in travel and transport
Supports focus on assisting an individual with specific skills development to increase their skills to travel and use public transport independently. This includes training in driving, using adapted equipment or vehicle modification.

Development and support with daily living and life skills
Development of daily living and life skills focusing on training and, where appropriate, ongoing support for an individual or their carer to increase their ability to live as autonomously as possible. Training and assistance can be provided either individually or through shared activities. It can include skills development and support with daily life activities, communication, social skills, tenancy, budgeting and problem-solving.

Training for parents
Delivering training to parents of children with disability to assist them in their parenting role.

Training for carers
Delivering training to carers in matters related to caring for a person with disability.

Cluster 3: Communication

Interpreting and translation
Interpreting and translation focuses on assistance to the individual to enable independent communication in essential personal, social or community activities where translation is not available from a mainstream service.

Auslan one, Auslan two training–training in the use of Auslan and other communication techniques; TAFE course fee or equivalent.

Cluster 4: Wellbeing

Assistance to access and maintain employment
Support with specialised open employment job searching. This may include time-limited or ongoing provision of pre-vocational skills, training, advice, coordination with employers, workplace orientation to assist an individual gain a job and/or induction to assist someone into open employment.

Participation in community, social and civic activities
Assisting an individual to participate actively in community, social and civic activities–this includes supporting people during these activities and developing the person's ability to partake in these activities.

Recreational activities
Activities that promote and encourage physical wellbeing, including exercise and sporting activities.
These supports are provided for the additional requirements needed due to the disability to assist the individual to participate in recreation and/or sporting activities.

Cluster 5: Having a break

Having a break
Breaks can be provided through a wide range of activities and services offered to people with disability and their families. The break provides positive experiences for people with disability, and strengthens and maintains the capacity of families to provide support and care. 

Services are tailored to meet the needs of the person with disability and family, and may include the following types of activities:

  • in-home assistance for the carer to undertake typical family activities
  • in-home assistance that gives the carer a break
  • out-of-home assistance, which may include individual activities, centre-based or shared living settings, alternative family settings or other flexible respite options 
  • respite accommodation in time of immediate need.

Cluster 6: Episodic coordination and planning of support

Assistance in coordinating or managing life stages, complex situations, transitions and supports
This is time-limited planning and coordination for up to three months, to build capacity to sustain an individual’s ongoing support and/or to assist an individual in times of transition. It includes support to assist the person to address an unexpected event or crisis, or to familiarise them with a new environment, as well as developing capacity and resilience in the person’s network.

Planning is limited to the episodic provision of support to assist in stabilising an individual’s situation and reducing their at-risk status. Planning may be required during instances where there is a breakdown or withdrawal of informal care, significant escalation in behaviour or medical support needs and/or in justice-related matters.

Where there are complex needs or changing needs it may assist the individual, their family and carers to envision their goals to assist planning.

Cluster 7: Behaviour support and specialist care

Behaviour support
This is time-limited behaviour support, based on planned strategies that aim to reduce the likelihood of behaviours of concern developing and/or increasing. The behaviours may cause harm to the individual and/or others. Behaviour support provides assistance to individuals, their family and support persons to identify the behaviours of concern, and to design specific positive behaviour support strategies.

Specialist care for persons with high-care needs (includes nursing care in the community for people with high-care needs)
This is the provision of specialist care for persons who have high-care needs. This involves support from someone with a high level of expertise, knowledge and/or training to respond to the person’s complex needs. It does not include acute nursing care as delivered by the health system.

It includes support for individuals who require assistance from a support worker with additional qualifications and experience relevant to the complex high medical support needs that require continuous and active support.

Cluster 8: Therapy and specialist support

General therapy supports and strategies for early childhood 0–8 years of age 
Provision of a combination of therapies, coordinated by a key worker together with the family, to support a child’s independence and participation.

General therapy supports and strategies for school age children 9–17 years of age 
Provision of a combination of therapies, coordinated by a key worker together with the family, to support a child and/or young person’s independence and participation.

General therapy supports and strategies for individuals 18 years of age and over
Provision of a combination of therapies, coordinated by a key worker together with the family, to support an adult’s independence and participation.

Therapies are expected to fall into one of three categories:

Low band: generally for a person with disability, who requires either minimal supports or a short term intervention strategy.

Low band: generally appropriate for a person with disability who either has:

  • moderate single or multiple areas of needs/concern 
  • behavioural concerns
  • some family complexities that require specific interventions and for those interventions to be coordinated with other agencies. 

High band: generally appropriate for a person with disability, who has complex needs that may also include complex health and medical needs.

Specialist Therapy Services (single-focused supports and strategies for all ages)
These services are defined as single focused, highly specific and unique services that are client-centred and complementary to other services–for example: specialised equipment consultancy, positive behaviour support and human relationships. Individual strategies form part of a holistic approach to services required to achieve the individual’s identified goals/outcomes detailed in their plan.

Collaboration with other community services involved with the individual are an integral part of ensuring successful outcomes are achieved and best practice approaches to service delivery are employed. Therapeutic supports are provided to assist the person to apply their functional skills to improve participation and independence in daily, practical activities.

Targeted services also include the provision of a range of counselling services that may include relationship, family, grief, family and/or group counselling. Counselling services build an individual’s capacity to work towards their personal goals.

Service provider Trading
1 2 3 4 5 6 7 8
Access To Leisure and Sport Inc            
Activ Foundation      
A.C. Stacey Pty Ltd Peel Physiotherapy Centre              
Aftercare      ✔    ✔    ✔    
Alzheimer’s Australia WA Limited     ✔     ✔   ✔  ✔  
Alkira Care Services Pty Ltd        
Alpha Carers Australia Pty Ltd            
Anglicare WA        
Ashton Horsley Stepping Stones Therapy Services              
Australia Care Pty Ltd My Supports (Support Provider)      
Australian Red Cross Society      
Autism Association of WA Inc      
 Avivo: Live Life Inc      
Avon Community Employment Support Centre Inc Essential Personnel Lifestyle Services      
Baptistcare Inc      
BGSR Pty Ltd as Trustee for SAS Unit Trust          
Bess Home and Community Care Inc       ✔      ✔  ✔  ✔    
Black Swan Health Limited         ✔    ✔    
Brightwater Care Group Limited    ✔    ✔
Bronia Anne Holyoak ATF the Valued Lives Trust        
Calm and Connected Pty Ltd                  ✔
Cam Can & Associates Pty Ltd ATF the Lema Family Trust      ✔
CAM CAN Incorporated      ✔
Care Options Inc        ✔      ✔    ✔  ✔    
Caroline Ann Marshall and Rebecca Jodie Salamon Facilitatrix        
Caryn Jane Mincherton and Penelope Jane Melsom SkillBuilders Therapy Services & Products for Children              
City of Canning          
Chung Wah Association      ✔    ✔  ✔  ✔    
City of Bayswater      ✔    ✔  ✔       
City of Cockburn Cockburn Community Care      ✔    
City of Gosnells                  
City of Stirling       ✔      ✔ ✔   ✔    
City of Swan       ✔      ✔ ✔       
Claremont Therapeutic Riding Centre Inc            ✔        
Community First International Limited          
Community Home Care Inc     ✔    ✔   ✔  ✔    
Community Living Association Inc      
Community Vision Inc        
Crosslinks Inc          
DADAA Limited          ✔        
Directions Disability Support Services Inc        
Diversity South Inc          
Dolly Bhargava Quality Communication              
Down South Therapy Services Pty Ltd                
Ease WA Pty Ltd Rockingham Autism Services              
Elba Inc            
Empowering People In Communities (EPIC) Inc      
Enable WA Inc      
ERMHA Limited                  
Excel Physiotherapy Pty Ltd ATF Madan Unit Trust Total Health              
Family Support WA Inc          
Far North Community Services Ltd      ✔  ✔  
Forrest Personnel Inc                
Fremantle Multicultural Centre Inc           ✔      
Funtalk Pty Ltd                
Goldfields Individual and Family Support Association Inc        
Good Samaritan Industries      ✔     ✔      
HenderCare Pty Ltd as trustee for the HenderCare Trust          
Home Health Pty Ltd Tender Care      
Inclusion WA Inc          
Independent Living Centre of Western Australia Inc                
Interchange Inc      
Intelife Group Inc        
ISADD WA Pty Ltd                    ✔
Jean Mary Loth Melville Occupational Therapy and Extra Lesson for Children              
Joanne Michelle Edmond                
Key Assets the Childrens Services Provider (Australia) Limited       ✔  
Kids are Kids! Therapy and Education Centre Inc                
Kids' Camps Inc  Cahoots Org                
KinCare Health Services Pty Ltd      ✔     ✔   ✔  ✔    
Kira Inc      
LAMP Incorporated          
Larkin, Katie Ann Vision Counselling and Psychology          ✔         ✔
Melville Cares Inc        ✔       ✔    ✔  ✔    
Morrissey Homestead Inc       ✔      ✔   ✔  ✔    
Neurological Council of Western Australia Inc                  
Leath Marshall Autism and Speech Centre Rockingham              
Lisa Dianne Cargeeg Step by Step Physiotherapy for Children              
Life Without Barriers      
Lifeplan Recreation & Leisure Association Inc            
Lifestyle Solutions Aust Ltd        
Macrae Project Services Pty Ltd                  
Marjorie Laura Rosenhart Out Loud Speech Pathology              
Mental Health Carers Arafmi (WA) Inc          
Mental Illness Fellowship of Western Australia Incorporated          
Mercy Community Services Incorporated      ✔      
Midway Community Care      
Midwest Community Living Association Inc    ✔    ✔  
Mosaic Community Care Inc      
Multicultural Services Centre of Western Australia Incorporated      
Multiple Sclerosis Society of Western Australia Inc    
My Place Foundation Inc      
My Place WA Pty Ltd      
Nascha Inc          
Neami Limited      ✔     ✔    ✔  ✔  
Next Challenge Enterprises Pty Ltd                
Nickal Pty Ltd          
Nulsen Haven Assn Inc        ✔
One2One Pty Ltd ATF The Apollon Trust        
One2One Individualised Services Inc        
Orion Services WA Pty Ltd ATF the Andison Family Trust      
Orthotic & Prosthetic Solutions Pty Ltd Orthotic & Prosthetic Solutions              
Outcare Inc        
Pathways South West Inc      
Paul Anthony Loveridge                
People Actively Committed Together PACT Inc            
People Who Care Inc    ✔   ✔    ✔     ✔     
Peel Community Care Inc                
Peel Home & Community Support Incorporated            
Phylos Inc              
Physioconcept Pty Ltd                
Pia Louise Leeming Hear at Home              
Potential - Therapy Services for Children ATF The Rogan Family Trust Potential Therapy Services for Children              
Pu-Fam Pty Ltd St Judes Disability Services        
Ray Village Aged Services Inc Capecare        ✔    
Retta Holdings Pty Ltd Autism and Educational Services              
Richmond Wellbeing Inc     ✔        
Riding for the Disabled Association of WA Inc            ✔        
Rise Network Inc      
Rocky Bay Inc    
Ruah Community Services            ✔    
Securitee Pty Ltd as trustee for B & D Costello Family Trust          
Senses Australia    
Sensory Connections Occupational Therapy Services Pty Ltd                
Serendipity (WA) Pty Ltd Advanced Personnel Management          
Seventh Day Adventist Aged Care WA      
Sexuality Education Counselling & Consultancy Agency Inc                
Silver Chain Group Limited          
Shire of Kalamunda            
Shire of Manjimup        ✔  ✔   ✔  
Southern Districts Support Association Inc      ✔   ✔  ✔  ✔     ✔  
South Metropolitan Personnel Inc  smp lifeskills2work        
Southern Cross Care WA Inc                
Spine & Limb Foundation Inc              
St Ives Care Pty Ltd       ✔    ✔      ✔    
Teem Treasure Pty Ltd      
TeenSpirit Incorporated            ✔     ✔      
The Trustee for Adams-Grono Family Trust & The Trustee for Mitchell-Burrows Family Trust Child Matters              
Telethon Speech and Hearing Ltd                
Therapy Learning and Communication - WA (TLC-WA)                
Terramore Pty Ltd Step Ahead Physiotherapy              
The Cerebral Palsy Association of Western Australia Ltd Ability Centre Australasia  
The Family Planning Association of Western Australia (Inc) People 1st Programme              
Town of Bassendeen              
The West Australian Deaf Society Inc              ✔
Therapy Focus Inc                
UnitingCare West      ✔  
Upper Great Southern Family Support Association Inc        
Valued Independent People (Inc)        
Valued Lives Foundation Inc      
Vemvane Inc      
VisAbility Limited            
Vision Australia Limited Vision Australia              
Volunteer Home Support Inc       ✔  ✔  ✔     
Volunteer Task Force Inc        ✔    
WA Blue Sky Inc        
WA Disabled Sports Association Inc              
Wize Therapy Pty Ltd                
Workpower Incorporated